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Predstavljanjem novog Zakona o elektroničkim komunikacijama započela je dvotjedna javna rasprava o tom aktu koji bi trebao omogućiti jednostavniji ulazak na tržište novim operatorima, jačati tržišno natjecanje i štititi interese i prava potrošača.
Važna novost je osnivanje novog regulatornog tijela, Hrvatske agencije za poštu i telekomunikacije, što će objediniti dosadašnju agenciju za telekomunikacije i Vijeće za poštanske usluge.
Zaštita potrošača donosi propisivanje 30-dnevnog roka za odgovor na pritužbe, obvezu operatera da klijente štiti od prijevara, a propisuje i zabranu isključivanja korisnika za vrijeme spora oko računa, ukoliko uredno plaćaju sve ostale, nesporne obveze.
Svim operaterima daje se mogućnost korištenja infrastrukture, uz plaćanje naknade njenom vlasniku ili upravitelju, što omogućuje lakše poslovanje u dosad prijepornim situacijama, kako onima koji traže pristup DTK-u, kao i onima koji će im dati pravo prolaza.
U novom zakonu također je posebno je definirana obveza operatera da omoguće dostupnost digitalnog radija i televizije, a određuje i da se podatci o elektroničkoj komunikaciji (SMS, glasovni prijenos podataka, elektronska pošta) moraju čuvati najmanje šest mjeseci, kako bi ih u roku od 48 mogli isporučiti na zahtjev policijskih uprava, istražnih sudaca i siguronosno-obavještajnih agencija.
M. Šešo / Epeha
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Predstavljanjem novog Zakona o elektroničkim komunikacijama započela je dvotjedna javna rasprava o tom aktu koji bi trebao omogućiti jednostavniji ulazak na tržište novim operatorima, jačati tržišno natjecanje i štititi interese i prava potrošača.
Važna novost je osnivanje novog regulatornog tijela, Hrvatske agencije za poštu i telekomunikacije, što će objediniti dosadašnju agenciju za telekomunikacije i Vijeće za poštanske usluge.
Zaštita potrošača donosi propisivanje 30-dnevnog roka za odgovor na pritužbe, obvezu operatera da klijente štiti od prijevara, a propisuje i zabranu isključivanja korisnika za vrijeme spora oko računa, ukoliko uredno plaćaju sve ostale, nesporne obveze.
Svim operaterima daje se mogućnost korištenja infrastrukture, uz plaćanje naknade njenom vlasniku ili upravitelju, što omogućuje lakše poslovanje u dosad prijepornim situacijama, kako onima koji traže pristup DTK-u, kao i onima koji će im dati pravo prolaza.
U novom zakonu također je posebno je definirana obveza operatera da omoguće dostupnost digitalnog radija i televizije, a određuje i da se podatci o elektroničkoj komunikaciji (SMS, glasovni prijenos podataka, elektronska pošta) moraju čuvati najmanje šest mjeseci, kako bi ih u roku od 48 mogli isporučiti na zahtjev policijskih uprava, istražnih sudaca i siguronosno-obavještajnih agencija.
M. Šešo / Epeha
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18. svibanj 2024 05:42
